Refund policy

LotusLoveLight Return Policy

Our 90-Day Guarantee

If you are unsatisfied with any digital product for any reason, we will issue a full refund within 90 days of purchase. No explanations needed. Just ask.

This applies to all digital downloads, including but not limited to [list examples if desired: ebooks, printables, templates, courses, graphics, etc.].

How to Request a Refund

1. Email us at KeiLight@outlook.com within 90 days of your purchase date.
2. Include:
   • Your full name
   • Order number or purchase email
   • Name of the product(s)
   • (Optional) A brief note if you’d like to share feedback

That’s it. We aim to process every refund request within 1–3 business days.

What Happens After You Request a Refund

• You will receive a full refund to your original payment method.
• Refunds typically appear on your statement within 5–10 business days (depending on your bank or card issuer).
• Access to the digital files will be revoked once the refund is processed.
• You agree to delete any downloaded copies of the product after receiving the refund.

After 90 Days

If more than 90 days have passed and you still have a concern, please contact us anyway. While we cannot guarantee a refund outside the 90-day window, we will do our best to help and may issue a refund or credit at our discretion.

Important Notes

• Digital products are delivered instantly/electronically and cannot be “returned” in the physical sense. A refund simply cancels your license/access.
• This policy does not limit any rights you may have under applicable consumer protection laws (for example, certain rights for EU/UK customers).
  

Questions?

We’re here to help. Reach out anytime at keilight@outlook.com or through the contact form on our website: www.lotuslovelight.com

Thank you for supporting our small business. Your satisfaction means everything to us!